Managed IT Services in Edmonton
Managed IT services means one team takes responsibility for your technology — support, monitoring, security, updates and planning — for a predictable monthly fee, instead of you calling around for help every time something breaks.
Scandifix is an Edmonton-based IT company providing managed IT to small and mid-size businesses across the region. One number for your staff to call, one team that already knows your systems, and proactive work that stops most problems before they reach you.
What is included
- Helpdesk & IT support — remote-first for staff, onsite when it needs hands on hardware
- Proactive monitoring and maintenance of servers, workstations and network
- Cybersecurity — endpoint protection, email security, MFA, staff training, monitored backups
- Cloud services — Microsoft 365, migrations, hybrid setups
- Network — firewall, switching, business Wi-Fi, segmentation
- Backup & disaster recovery — automated, offsite, tested
- Remote work support and secure access
- Onboarding/offboarding, vendor coordination, and an IT roadmap reviewed each quarter
How we work
- Assess — a short review of what you run, where the risks are and what is costing you time
- Plan — a prioritised list with clear costs; you pick the plan (monthly managed, block hours, or project/break-fix)
- Onboard — documentation, monitoring, backups and security baseline in place
- Support & improve — day-to-day support plus quarterly reviews to keep the roadmap moving
Pricing
Managed IT plans start at $199/month. Hourly support is from $25/hr. One-time visits and projects are quoted up front. Contact us for a plan sized to your headcount and systems.
Who we help
Professional firms, clinics, retail, construction, manufacturing, non-profits and offices — typically 3 to 75 staff. See our office, law firm, dental & medical, retail and manufacturing IT support pages.
Why a local Edmonton IT company
- Onsite when remote is not enough — same city, not a national queue
- Works in your business hours, in your timezone
- One accountable partner for every part of your IT
- Right-sized for small business — no enterprise contracts or jargon
Serving Edmonton and the surrounding area
We provide managed IT services to businesses in Edmonton, Sherwood Park, St. Albert, Leduc, Nisku, Spruce Grove, Stony Plain and Fort Saskatchewan — remote support plus onsite visits across the Edmonton Metropolitan Region.
Frequently asked questions
What does “managed IT” actually include?
Ongoing support for your staff, monitoring and maintenance of your systems, security, backups, and technology planning — all for a fixed monthly fee rather than per incident.
How is managed IT priced?
Usually per user or per device per month. Scandifix plans start at $199/month; the exact figure depends on how many staff and what systems you run.
Can you work alongside our existing IT person?
Yes — that is co-managed IT. We cover monitoring, security, after-hours and specialist work while your internal person handles day-to-day.
How do you handle switching from another provider?
We document your environment, take over monitoring, backups and security first, then transition support with no gap. Most switches take one to two weeks.
Ready to talk about managed IT for your Edmonton business? Call +1 (587) 400-9991 (also on WhatsApp) or request a quote. Scandifix is based in Edmonton and serves the surrounding area.